Guinan – Your FAQ chatbot
What if you could provide your own company and customers with the most up-to-date information at all times in the form of clear, comprehensible and well-founded answers – with little maintenance effort and also reduce the workload of the service team?
This is exactly what Guinan makes possible as a FAQ chatbot.
Guinan – Your FAQ chatbot
What if you could provide your own company and customers with the most up-to-date information at all times in the form of clear, comprehensible and well-founded answers – with little maintenance effort and also reduce the workload of the service team?
This is exactly what Guinan makes possible as a FAQ chatbot.
Internal knowledge management
Guinan is the team member who knows exactly where to find which information at any time – simply ask a question and Guinan will give you the answer.
Get answers immediately
Connect Guinan to your data pool and documents and Guinan is ready to use.
Retain knowledge
Guinan not only knows the answers, it also learns from user feedback and is therefore constantly improving. This reduces knowledge islands and makes them available company-wide – even during vacation periods.
Scalable
From the self-employed to small and medium-sized teams to corporate structures – Guinan works regardless of the number of users and the size of your data pool.